FAQ

If you have other burning questions we weren’t able to address here, feel free to email.

General

What is Tasvat?

Where are you located?

Are your products certified?

Shopping

What Shipping Methods Are Available?

Do You Ship Internationally?

How long does it take for home delivery?

Payment

What Payment Methods Are Accepted?

How Do I Track My Order?

Can I use a different payment method?

Orders & Returns

How do I place an Order?

What is your return policy?

Do I need an account to place an order?

Are there items that cannot be returned?

Product Care

How should I care for my jewelry?

Will sterling silver tarnish?

Customization

Do you offer custom designs?

Can I engrave my jewelry?